Social Media Revolution 2

Socialnomics just updated their video that I’ve posted about a few times. It’s compelling.

I experienced the Social Media revolution yesterday when I tweeted about a bad experience with Belkin and Comcast products and BOTH companies contacted me via twitter to fix my problem. Good job listening by those major corporations!

1. The power of social media (a case study)
2. Whats the Return on Investement (ROI) of Social Media?
3. Leadership in the age of social media